Jewelry Care

Our pendants are sterling silver and heavily plated in 14k yellow gold. While they are additionally coated for protection, water and chemicals will inevitably affect plating over time and repeated exposure should be avoided. We do recommend removing all pieces before swimming or exercising; with that being said, swimming or exercising here and there with your jewelry on will not damage it. You can clean your 29 AND 11 pendants with warm water and diluted mild soap. You can use a soft brush or cloth; avoid using an abrasive material as it can scratch the gold unevenly. Be sure to rinse and gently wipe dry after cleaning. Sometimes you may notice a darkening or smudge-like substance at the top of the pendants by the jump rings, this is natural and can be wiped away by using the technique outlined above. When wearing multiple necklaces together, it is natural for the pendants to cloud and dull in different places over time as a result of them rubbing together.  Our pendants are designed to be a unique piece and are meant to age naturally to become your own. We recommend to not over polish the pendants and let them age organically.

If you have any specific questions regarding the care of your 29 AND 11 pendants, please email us customercare@29and11.com and we will be more than happy to help!